Williams-Sonoma, Inc’s vision is to provide a safe and healthy work environment for our associates, visitors, suppliers and contractors. We’re committed to working internally, with the industry and with our customers to promote human rights across our brands. Beyond compliance with local and international laws, our adherence to human rights includes initiatives that put people first, including commitments to:

Health & Safety

Aligned with our “People First Values,” we strive to continuously improve our workplaces to reduce the risk of injury. Our efforts include incident and hazard reporting, data analysis, standard operating procedures aimed at reducing injury risk, associate and management training, the promotion of best practices and the measurement of key safety metrics, including rules and regulations issued under the Occupational Safety and Health Act (OSHA Act).

Our corporate offices in San Francisco. Image: Williams-Sonoma, Inc.

Our Workplace

We provide an inclusive workplace that prohibits discrimination, retaliation and harassment. Whether in our corporate offices or in our more than 600 store locations, we take pride in keeping a work environment that complies with employer responsibility standards. We comply with federal, state and local laws regarding wages, benefits and hours worked, and we recognize the rights of workers to make an informed decision as to whether to associate or not with any lawful organization, consistent with applicable laws. We conduct compliance training for executives, managers and employees, and we expect everyone in the company to follow our Code of Conduct, regardless of rank or position.

Workers at a Fair Trade Certified™ factory in Ho Chi Minh City, Vietnam. Image: West Elm.

Supply Chain Workers

We require our business partners and suppliers to adhere to high standards of corporate responsibility, outlined in our Vendor Code of Conduct and Implementation Standards. These set the requirements for health, safety and environmental practices in our global supply chain factories. We abide by the UK Modern Slavery Act and the California Transparency in Supply Chains Act, and we prohibit child labor, forced labor and trafficked labor of any kind. In support of these acts, we implement regular audits, and we train our sourcing teams to identify and address potential risks.

Reporting & Grievance

We understand the importance of associates knowing their rights and addressing violations when necessary. Our Code of Conduct outlines processes for reporting grievances, including contacts for reporting security violations, safety issues, fraud or employment concerns and complaints anonymously. We also maintain an online reporting hotline managed by an independent company not affiliated with Williams-Sonoma, Inc. that permits anonymous reporting in multiple languages.

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