At Williams-Sonoma, Inc. we are committed to marketing that is transparent and honest, allowing our customers to make informed choices about the products they purchase. We comply with state and federal marketing laws and regulations, as well as national and state laws for product safety and testing. Additionally, we have an internal review process and work with third-party certification organizations where needed to ensure the accuracy of product claims.
Third-Party Certifications & Standards
To verify the safety, quality and sustainability of select products, we work with several independent organizations, many of which review our manufacturing processes to determine that certain final products meet or exceed specific standards, while others support more sustainable production practices worldwide. These include, but are not limited to:
- The Organic Content Standard (OCS), created by the nonprofit Textile Exchange, tracks and documents the purchase, handling and use of certified organically farmed material in yarns, fabrics and finished goods.
- The Global Organic Textile Standard (GOTS) traces organic fiber, as well as social and environmental practices, from manufacturing to packaging to the finished product. GOTS also prohibits the use of heavy metals, genetically modified substances, toxins and carcinogens.
- STANDARD 100 BY OEKO-TEX® is a leading standard for establishing the human and ecological safety of products such as bedding and towels.
- The Better Cotton Initiative ™ (BCI) teaches farmers to reduce the amount of synthetic fertilizers and pesticides in cotton production, increase cotton yields and reduce water usage, as well as improve soil health and apply decent work principles. Better Cotton is sourced via a system of mass balance and is not physically traceable to end products.
- The Recycled Claim Standard (RCS) verifies the presence and amount of recycled material in a final product. A global system used throughout 70+ countries and overseen by the nonprofit Textile Exchange, RCS tracks and certifies recycled raw materials through the supply chain.
- The Global Recycled Standard (GRS), overseen by the nonprofit Textile Exchange, requires that each stage of production be certified, beginning at the recycling stage and ending in the final business-to-business transaction.
- Forest Stewardship Council® (FSC®) certification ensures that products come from responsibly managed forests that provide environmental, social and economic benefits. FSC provides a foundation for all forest management standards globally.
- GREENGUARD Certified products meet or exceed national and state laws for restricted substances to keep toxins out of customers’ homes and out of the air.
- TENCEL™ branded lyocell and modal fibers are produced by environmentally responsible processes from natural, sustainably sourced raw wood. Benefits include botanic origin, sustainable production, durability, breathability and biodegradability.
- REPREVE® fibers are made of 100% recycled plastic and produced mainly from post-consumer plastic bottles. They emit fewer greenhouse gases, offset the use of new petroleum, and conserve water and energy. REPREVE® is a registered trademark of Unifi, Inc.
- Fair Trade USA® certifies transactions between companies and their suppliers to ensure that the people making Fair Trade Certified™ goods work in safe conditions, protect the environment, build sustainable livelihoods, and earn additional money to empower their communities.
- Nest’s Ethical Handcraft Program measures compliance across a matrix of more than 100 Standards. It addresses the wide degree of variation in decentralized supply chains and stands apart for its cultural sensitivity and handworker ownership in decision-making.
- HERproject™ serves women through workplace-based interventions on health, financial inclusion and gender equality. Since its inception in 2007, HERproject™ has worked in more than 750 workplaces across 14 countries.
- VisionSpring is a pioneering, global social enterprise that sells radically affordable, durable, attractive eyeglasses for consumers living on less than $4 per day. With partnerships in over 43 countries, they are making the wonder of clear vision possible for everybody.
Supply Chain Standards & Verification
We work with suppliers who meet rigorous standards for safe, healthy work conditions, and whose employment practices conform with local law, best industry practices and our company standards. Our Vendor Code of Conduct, Supply Chain Labor Practices and accompanying Implementation Standards detail the principles and practices we expect our suppliers to uphold. We conduct independent, third-party audits and invest in a robust social compliance program to ensure the high standards in our supply chain are met.
There are additional requirements for Vendors/Suppliers making claims for third-party-certified products. Vendors/Suppliers making such claims must:
- Meet certification requirements established by each organization
- Maintain certification continuously throughout production of WSI products requiring such certifications
- Provide WSI (or its agents) a copy of valid certificate from appropriate certifying organization, including annual renewals
Williams-Sonoma, Inc. is committed to an ongoing process of developing new and additional company-wide initiatives to protect our environment and promote sustainability, and we review and report on our progress to our stakeholders on an annual basis.
Related Stories, Statements & Policies
- WSI Ranks on Barron’s 100 Most Sustainable U.S. Companies
- REPREVE® Names WSI a Champion of Sustainability
- Rejuvenation Earns Gold for Green Business
- Pottery Barn Kids Reaches GREENGUARD Goal
- Product Safety & Testing
- Climate & Energy Statement
- Responsible Materials & Finishes
- Waste & Circularity
- Supporting Our Sustainability Claims
- Climate & Energy Strategy
- Wood & Paper Procurement Policy
- Fiber Procurement Policy
Image: West Elm